Microsoft Copilot Is Leaving LG and Samsung TVs on December 1

by Julia | Nov 9, 2026 | News

Microsoft Copilot is leaving LG and Samsung TVs on December 1, 2026. Microsoft has confirmed the cutoff in its support documentation, ending access to the assistant through those televisions.

If you use Copilot to ask a question from the couch, you’ll need another way to reach it. If you mainly open streaming apps and watch TV, the practical effect should be much smaller: this is a service retirement, not an announcement that your television is reaching the end of its life.

Concept image of Copilot on a wall-mounted television in a living room.

What Microsoft Has Confirmed

Microsoft’s support notice names LG and Samsung TVs and gives a specific retirement date. It also says Copilot will continue on web, desktop, and mobile platforms.

What to knowConfirmed detail
TV access endsDecember 1, 2026
Brands namedLG and Samsung
Other accessWeb, desktop, and mobile remain available

The notice does not provide a complete model-by-model list or a timetable for removing individual home-screen shortcuts.

Which TVs Are Affected?

The relevant question is whether your TV offers Copilot. Brand ownership alone doesn’t establish that a particular model ever had the feature.

Samsung’s U.S. announcement on August 27, 2025 introduced Copilot on selected 2025 TVs, including OLED, Neo QLED, Micro RGB, The Frame, and The Frame Pro models. Samsung said availability could vary by market and expand over time.

LG also included access to Copilot in its January 2025 OLED evo announcement. That launch information explains how the assistant reached these platforms; it isn’t a complete list of every television affected today.

For a broader look at the software behind the home screen, see our Google TV, webOS, and Tizen comparison.

Does This Remove Other TV Features?

The retirement notice concerns Copilot. It does not announce the shutdown of Netflix, HDMI inputs, picture controls, or the TV’s operating system.

The “AI” label can make this confusing. In its original Copilot announcement, Samsung discussed the assistant alongside Bixby and other Vision AI features. LG’s launch material likewise described picture, sound, and personalization tools as well as Copilot access.

Those names cover different functions. A request that depends on Copilot may disappear without every voice command or picture-processing feature disappearing with it. Check the specific function you use rather than assuming the remote’s microphone has become useless.

Viewer holding a remote while watching a coastline scene on a television.

What Should You Do Now?

  1. Try Copilot on a phone or computer. Move any regular questions or planning tasks to a supported platform you already own.
  2. Keep ordinary TV problems separate. If an app won’t play or an HDMI device has no picture, investigate that fault on its own. The Copilot announcement isn’t a diagnosis for unrelated failures.
  3. Avoid a factory reset just to restore Copilot. Resetting your personal settings won’t reverse a provider’s decision to retire a service.

If your concern is tracking rather than losing the assistant, review the relevant privacy controls separately. Our LG viewing-data and advertising settings guide explains the difference between those choices and home-screen promotions.

Laptop and smartphone beside a television, representing other ways to access Copilot.

What This Means for TV Buyers

There’s no reason to replace a working television solely because of this change. An external player should solve a specific app or interface problem; don’t assume buying one will restore Copilot. Our guide to when a smart TV needs a streaming device can help with that separate decision.

When comparing new TVs, give more weight to the picture, connections, and apps you’ll actually use. Treat access to a third-party assistant as a feature to check, including its support terms, rather than a promise that it will remain for the life of the screen.

Frequently Asked Questions

When does Copilot leave LG and Samsung TVs?

Microsoft lists December 1, 2026 as the retirement date.

Is Microsoft shutting down Copilot everywhere?

No. Its notice says web, desktop, and mobile access will continue.

Will my LG or Samsung TV stop working?

The announcement covers the assistant service. It does not say the television itself, its streaming apps, or its HDMI connections are being retired.

Can a firmware update or reset bring Copilot back?

A local reset cannot restore a retired online service. Follow any future official notice about a replacement rather than assuming an update will bring the same assistant back.

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